Returns

We offer a 7-day return policy from the date of delivery. To be eligible for a return, the item must be unused, unwashed, and in its original packaging with all tags intact.

Non-Returnable Items

• Items that have been used or washed
• Products without original packaging or tags
• Items purchased during clearance or sale (if applicable)

Return Process

To initiate a return, please contact us via email or phone. Our team will guide you through the return process and provide instructions.

Refunds

Once we receive and inspect the returned item, your refund will be processed. The amount will be credited to your original payment method within 5–7 business days.

Cash on Delivery (COD) Orders

For COD orders, refunds will be processed via bank transfer or store credit after successful return verification.

Exchanges

We offer exchanges for size or product issues, subject to availability. Please contact our support team to request an exchange.

Damaged or Wrong Products

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with images as proof for quick resolution.

Return Shipping

Return shipping charges may apply unless the product is defective or incorrect.

Contact Us

Email: support@cosmocloud.com

Phone: +91 9876543210

Website: www.cosmocloud.com

Address: Noida, India